7.6 Learners ensure information and support is in place to enable those using services and their carers to raise concerns and make complaints when they wish to do so

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 5: Person-centred practice for positive outcomes LO7: Lead practice in managing concerns and complaints in adult ca

NVQ Level 5 Diploma | 7^th Feb 2022

7.5 Learners support team members to understand systems and processes relating to concerns and complaints

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 5: Person-centred practice for positive outcomes LO7: Lead practice in managing concerns and complaints in adult ca

NVQ Level 5 Diploma | 7^th Feb 2022

Unit 6.2.1 Principles and scope of professional supervision

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 6: Professional Development, Supervision & Performance Management LO2: Understand the purpose of supervision in

NVQ Level 5 Diploma | 7^th Feb 2022

7.4 Learners promote a culture where attitudes and approaches ensure concerns and complaints directly influence service improvement

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 5: Person-centred practice for positive outcomes LO7: Lead practice in managing concerns and complaints in adult ca

NVQ Level 5 Diploma | 7^th Feb 2022

1.4 The technology used in supporting learning activities

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 6: Professional Development, Supervision & Performance Management LO1: Understand principles of professional de

NVQ Level 5 Diploma | 7^th Feb 2022

3.1 Establish an agreement with the supervisee on key areas

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 6: Professional Development, Supervision & Performance Management LO3: Provide professional supervision cta_

NVQ Level 5 Diploma | 5^th Feb 2022

2.6 Factors that can result in a power imbalance in professional supervision and how to address them

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 6: Professional Development, Supervision & Performance Management LO2: Understand the purpose of supervision in

NVQ Level 5 Diploma | 5^th Feb 2022

2.5 Uses of professional supervision in performance management

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 6: Professional Development, Supervision & Performance Management LO2: Understand the purpose of supervision

NVQ Level 5 Diploma | 5^th Feb 2022

7.1 Learners monitor and review systems and processes to manage concerns and complaints and how these link to risk management and safeguarding

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 5: Person-centred practice for positive outcomes LO7: Lead practice in managing concerns and complaints in adult ca

NVQ Level 5 Diploma | 24^th Jan 2022

6.2 Development of leadership and management practice

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care Unit 5: Person-centred practice for positive outcomes LO6: Develop community relationships to provide integrated service

NVQ Level 5 Diploma | 24^th Jan 2022

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7.6 Learners ensure information and support is in place to enable those using services and their carers to raise concerns and make complaints when they wish to do so

7.5 Learners support team members to understand systems and processes relating to concerns and complaints

Unit 6.2.1 Principles and scope of professional supervision

7.4 Learners promote a culture where attitudes and approaches ensure concerns and complaints directly influence service improvement

1.4 The technology used in supporting learning activities

3.1 Establish an agreement with the supervisee on key areas

2.6 Factors that can result in a power imbalance in professional supervision and how to address them

2.5 Uses of professional supervision in performance management

7.1 Learners monitor and review systems and processes to manage concerns and complaints and how these link to risk management and safeguarding

6.2 Development of leadership and management practice