- Unit 9 Promote Effective Handling of Information in Care Settings
- 3.2. Support others to understand and contribute to records
- 3.1. Support others to understand the need for secure handling of information
- 2.4. Support audit processes in line with own role and responsibilities
- 2.3. Maintain records that are up-to-date, complete, accurate and legible
- 2.2. Demonstrate practices that ensure security when storing and accessing information
- 2.1. Describe features of manual and electronic information storage systems that help ensure security
- 1.2. Summarise the main points of legal requirements and codes of practice for handling information in care settings
- 1.1. Identify legislation and codes of practice that relate to handling information in care settings
- Unit 8 Promote Health, Safety and Well-being in Care Settings
- 9.4. Explain how to access support sources
- 9.3. Compare strategies for managing stress in self and others
- 9.2. Analyse factors that can trigger stress
- 9.1. Describe common signs and indicators of stress in self and others
- 8.3.Explain the importance of ensuring that others are aware of their own whereabouts
- 8.2.Use measures to protect your own security and the security of others in the work setting
- 8.1. Follow agreed procedures for checking the identity of anyone requesting access to premises, information
- 7.4. Ensure clear evacuation routes are maintained at all times
- 7.3. Explain the emergency procedure to be followed if a fire occurs in work settings.
- 7.2. Demonstrate measures that prevent fires from starting
3.3. Access support and advice about: partnership working, resolving conflicts
Course- Level 3 diploma in care (RQF)
Unit 1 –Responsibilities of a Care Worker
L.O 3 – Be able to work in partnership with others.
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3.3. Access support and advice about: partnership working, resolving conflicts
If you need advice or support about partnership working or resolving conflicts, there are a few options available to you.
The first is to contact your local authority’s family support service. This is a free and confidential service that can offer you advice and support on a variety of topics, including partnership working and resolving conflicts.
You can also contact Family Lives for advice and support. Family Lives is a national charity that offers information, advice, and support to parents and families. They have a range of resources available on their website, including information on partnership working and resolving conflicts.
Finally, if you need more personalized help or want to talk to someone face-to-face, you can contact Relationship Scotland. Relationship Scotland is a national charity that provides a range of services to support families. They have a number of local branches across the country, which can provide face-to-face support.
Family Lives and Relationship Scotland also offer telephone support services. These can be useful for people who want to talk through their problems with someone but don’t need face-to-face support.
Partnership working:
Partnership working is when two or more people work together to achieve a common goal. It’s important to have a good working relationship with your children’s other parents. This helps your child feel secure and makes it easier for you to resolve any problems that you have.
Resolving conflicts:
If you’re having trouble resolving conflicts, it can help to talk to someone who can help you work out a solution. Some local councils have family mediation services, which offer free support and advice. You can contact your local council to find out more.
It’s also a good idea to resolve any problems within the school setting. Your child’s headteacher may be able to help you work things out with the other parent.
Mediation is a way of resolving disputes without going through the courts. It involves working with an impartial person called a mediator to decide on options for resolving the conflict. Mediation is confidential and private, so what you discuss with your mediator will not be revealed in court or discussed with anyone else.
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