- Unit 9 Promote Effective Handling of Information in Care Settings
- 3.2. Support others to understand and contribute to records
- 3.1. Support others to understand the need for secure handling of information
- 2.4. Support audit processes in line with own role and responsibilities
- 2.3. Maintain records that are up-to-date, complete, accurate and legible
- 2.2. Demonstrate practices that ensure security when storing and accessing information
- 2.1. Describe features of manual and electronic information storage systems that help ensure security
- 1.2. Summarise the main points of legal requirements and codes of practice for handling information in care settings
- 1.1. Identify legislation and codes of practice that relate to handling information in care settings
- Unit 8 Promote Health, Safety and Well-being in Care Settings
- 9.4. Explain how to access support sources
- 9.3. Compare strategies for managing stress in self and others
- 9.2. Analyse factors that can trigger stress
- 9.1. Describe common signs and indicators of stress in self and others
- 8.3.Explain the importance of ensuring that others are aware of their own whereabouts
- 8.2.Use measures to protect your own security and the security of others in the work setting
- 8.1. Follow agreed procedures for checking the identity of anyone requesting access to premises, information
- 7.4. Ensure clear evacuation routes are maintained at all times
- 7.3. Explain the emergency procedure to be followed if a fire occurs in work settings.
- 7.2. Demonstrate measures that prevent fires from starting
2.2. Reflect on practice to improve the quality of the service provided
Course- Level 3 diploma in care (RQF)
previously known as –
- NVQ Level 3 in Health & Social Care
- Level 3 Diploma in Health & Social Care (QCF)
Unit 2 –Promote Personal Development in Care Settings
L.O 2 – Be able to reflect on practice.
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2.2. Reflect on practice to improve the quality of the service provided
There’s an old saying “quality is better than quantity” which means always take care of your personal development in order to have a better impact on the people you serve. By making sure the people you serve are learning, growing, and developing – you will make their quality experience much better.
Make sure you provide quality service by focusing on the practice of service. When you work hard and detail each step, you will make the service you provide better. This will make your customer feel satisfied with the service they receive. You will also be able to get better with every visit. Make sure you’re aware of your own health and make sure your visits are as Enrique as possible. By taking care of all the steps in the service-o-Matic, you will make sure that when you leave, you will come back knowing everything about your body.
The better your service, the more people will feel satisfied with it. When you provide quality services, your customers will feel satisfied and continue to visit your business. It’s important to make sure your service is polite and professional so you don’t get left out. You don’t want to get someone asking why they were not served during their visit.
If you don’t have a good understanding of what your customers want, you will not be able to provide quality service. Make sure your service is understanding so you can meet the needs of your customers. Service-O-Matic allows you to understand your customers and make sure their service is quality each time they visit.
Make sure your service is informative so that your customers are able to make a decision about whether or not they want to use your service. If your service is not informative, then it’s not worth their time and they won’t use your business. You need to be sure that your service is informative in order to have a positive experience for your customers. This will help you get more leads, see more conversions, and have more success with marketable skills.
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