- 2.4 Reviewing available information and making valid decisions
- 2.3 Using factual data, recommendations, suggestions, and ideas in a logical and purposeful manner to inform decision making
- 1.4 Strategies for keeping aware of own stress levels and for maintaining wellbeing
- 1.1 Elements of management decision-making
- Unit 10- Decision Making in Adult Care NVQ Level 5
- 1.2 Values, belief systems, and experiences affecting working practice
- 2.4 Adapt communication in response to the emotional context and communication style of others
- 1.1 Emotions affecting own behavior and the behavior of others
- 2.2 Providing support to engage others in the decision-making process
- 2.1 Evaluating range, purpose, and situation for effective decision making
- 4.3 Prioritize own development goals and targets
- 4.4 Use personal and professional development planning
- 4.2 Establish own learning style
- 4.1 Evaluate own knowledge and performance
- 4.2 Ways in which team members are supported to understand their role in safeguarding children and young people from danger, harm, abuse, or exploitation.
- 4.1 Reasons adult care practitioners need to be aware of national and local requirements that seek to ensure the safety and wellbeing of children and young people.
- 3.7 Demonstrate ways of assessing the effectiveness of risk management practice
- 3.6 Demonstrate positive approaches to risk assessments
- 3.5 Revise plans to take account of changing circumstances
- 3.4 Delegating responsibilities to others
4.2 Evaluate monitoring systems for communication
Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care
Unit 3: Communication & Information Management in Adult Care
LO4: Support others with effective communication strategies
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4.2 Evaluate monitoring systems for communication
Answer: Communication & Information Management in Adult Care is a system that helps to ensure that communication between health care professionals and the adult patient or their representative is effective and efficient. It also helps to ensure that information regarding the adult patient is effectively and accurately managed within the health care organization.
The system involves the use of specific tools and protocols which are aimed at facilitating communication, exchanging accurate information, and improving decision-making. These tools include clinical documentation templates, secure messaging systems, standardized forms, and patient portals.
A communication management system facilitates effective communication between health care professionals, including hospitals. Communication within an organization is key to optimizing patient care and clinical decision-making.
Health information management systems manage electronic medical records that are used by members of the multidisciplinary team for improved communication, coordination of patient care efforts, and quality outcomes. Examples include the data transferred using C-CDA. Electronic medical records are often shared between healthcare organizations for more effective patient care and improved quality outcomes.
A web-based secure messaging system is used by many health care professionals to communicate privately with others within a facility, across facilities, or with providers from other institutions. Secure messaging systems may also be referred to as term-driven messaging systems.
A clinical documentation template (also called a “flow sheet”) is a paper or electronic document that includes fields for reportable data. These templates are often used by frontline staff to record operational information, including patient vitals and medications, in an easy-to-reference format. Clinical documentation templates include information on the patient’s past medical history, allergies, medications, lab results, nurse notes, physician progress notes, and other information which is useful for bedside care.
Electronic forms are used to gather data from patients or members of the multidisciplinary team in an efficient manner. These forms include admissions/discharge/transfer forms, registration forms, consent forms, medication history forms, and other patient-related documents. These forms and their data may be stored in a hospital’s clinical information system or on a personal computer or tablet associated with each team member.
Patient portals are web applications that give patients the ability to communicate with their healthcare providers online through secure messages and electronic health records.
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