- 2.4 Reviewing available information and making valid decisions
- 2.3 Using factual data, recommendations, suggestions, and ideas in a logical and purposeful manner to inform decision making
- 1.4 Strategies for keeping aware of own stress levels and for maintaining wellbeing
- 1.1 Elements of management decision-making
- Unit 10- Decision Making in Adult Care NVQ Level 5
- 1.2 Values, belief systems, and experiences affecting working practice
- 2.4 Adapt communication in response to the emotional context and communication style of others
- 1.1 Emotions affecting own behavior and the behavior of others
- 2.2 Providing support to engage others in the decision-making process
- 2.1 Evaluating range, purpose, and situation for effective decision making
- 4.3 Prioritize own development goals and targets
- 4.4 Use personal and professional development planning
- 4.2 Establish own learning style
- 4.1 Evaluate own knowledge and performance
- 4.2 Ways in which team members are supported to understand their role in safeguarding children and young people from danger, harm, abuse, or exploitation.
- 4.1 Reasons adult care practitioners need to be aware of national and local requirements that seek to ensure the safety and wellbeing of children and young people.
- 3.7 Demonstrate ways of assessing the effectiveness of risk management practice
- 3.6 Demonstrate positive approaches to risk assessments
- 3.5 Revise plans to take account of changing circumstances
- 3.4 Delegating responsibilities to others
4.5 Challenge poor practice or failure to work in agreed ways
Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care
Unit 4: Relationships & Partnership Working
LO4: Work in partnership with professionals and other agencies
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4.5 Challenge poor practice or failure to work in agreed ways
Challenging poor practice or failure to work in agreed ways is an essential part of any relationship or partnership. By doing so, we can ensure that everyone is held accountable to the agreed standards and norms and that our collective efforts are directed towards achieving the best possible outcomes for those we serve.
This is done through vigilance, dialogue, and transparency. We encourage everyone to be vigilant of any signs that standards are slipping or not adhered to so that they can challenge poor practice or failure to work in agreed ways. This happens through regular dialogue between all partners, with the onus being on us all to raise concerns when we see them. We also ensure that all partners are transparent with each other by sharing relevant information, data and knowledge.
Where the issue is widespread or of a particularly serious nature, we will escalate it to senior management in order to take appropriate action. In doing so, we work within agreed protocols and timeframes which form part of our relationship agreement. Our commitment to challenging poor practice or failure to work in agreed ways is a demonstration of our collective responsibility and accountability to each other, the people we support and their families, and the communities in which we operate.
As healthcare and care professionals, we have a responsibility to provide the best possible service. So it’s important that all partners understand their duty of care responsibilities in order for our work together safely on projects like these where there could be potential litigation if someone does not fulfill his or her obligations properly.
A tort is a civil wrong that causes someone else to suffer loss or harm resulting in legal liability for the person who commits the act. This means the victim has recourse to compensation by suing the perpetrator of the tortious act (in this case you). A professional negligence claim may be made if it can be shown that your actions fell below an acceptable standard of care. For example, not following treatment protocols or failing to take precautionary measures can make you personally liable for any harm that results.
It is important to ensure the safety of those who receive services by following established policies and procedures. This can be done responsibly in order for us, as providers or consumers alike want better quality care without any unsafe practices being engaged within it. Our duty of care is to ensure all activities conducted are completed in a safe manner. If you feel anything might be amiss, you should raise these concerns with the appropriate individuals straight away – this includes any child protection issues that may arise (if they pertain to residents or consumers).
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