5CO01: Organizations differ in terms of structure, the products and/or services offered, and customers: Organisational Performance And Culture In Practice Assignment, CIPD, UK

Task – Questions

Knowledge and understanding of this core unit will be assessed by written answers to the questions below.

  1. Organizations differ in terms of structure, the products and/or services offered, and customers.
    • Evaluate the advantages and disadvantages of two types of organizational structures, including the reasons underpinning them.
    • Analyse connections between organizational strategy, products, services, and customers.
  1. All organizations are affected to some extent by external factors and trends. The impact of these factors and trends could be positive, neutral, or negative, some are short-lived whilst others are long-lasting. Analyze a range of external factors and trends currently impacting organizations. Identify organizational priorities arising from the factors and trends analyzed.
  2. The CIPD’s report Workplace Technology: the employee experience (2020:2) states, ‘the impact of the latest technology revolution on how organizations create value and on the way people work spans all industries, economies, and parts of society’. Assess the scale of technology within organizations and how it impacts work.
  3. Drawing on your reading, explain one theory or model which examines organizational culture AND interpret one theory or model which examines human behavior.
  4. Assess how people’s practices impact on organizational culture and behavior, drawing on examples to support your arguments.
  5. Many organizations have managed considerable change in recent years. CIPD’s report, People Profession 2030: a collective view of future trends (2020) identifies ‘internal change’ as a key future trend. Explain different approaches to managing change. Discuss models for how change is experienced.
  6. CIPD’s Good Work Index provides an annual benchmark of job quality. Data is gathered on seven dimensions of good work, including ‘health and wellbeing’. Assess the importance of well-being at work and factors which impact well-being.
  7. Discuss the links between the employee lifecycle and different people practice roles.
  8. Analyze how people practice connects with other areas of an organization and supports wider people and organizational strategies.
  9. People professionals provide a service to internal customers but to truly add value, people professionals need to understand their customer’s needs. Discuss processes for consulting and engaging with internal customers to understand their needs.

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