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define the term ‘communication’ and state why communication is important: Health Care Diploma, OU, UK
| University | The Open University (OU) |
| Subject | Health Care Diploma |
Module 1 Promote effective communication for and about individuals
Activity 1
- In your own words, define the term ‘communication’ and state why communication is important.
- Explain the main features of a care organisation’s Mission Statement or Philosophy of Care.
- Explain what is meant by the term equity, and how this relates to the communication needs of the individuals in a care setting
Activity 2
- Where could you find information about clients’ communication needs and preferences?
- What factors does ‘an assessment of an individual’s communication needs’ take into consideration?
- Describe how the conditions of clients within a care organisation affect their communication and create barriers. Give at least three examples.
- Describe how and why you should seek information when issues to be communicated are outside your expertise.
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